The Directorate of Citizenship and Immigration Control (DCIC) acknowledges complaints and allegations from various sources that have been trending on Social Media regarding mistreatment and extortion by staff of different agencies at Entebbe International Airport. We have taken keen interest in accusations aimed at particularly Immigration Staff and are already taking measures to have them addressed justly and swiftly.

The Directorate of Citizenship and Immigration Control (DCIC) has opened an e-Passport enrollment center at the Uganda High Commission in Ottawa-Canada. This center will enroll Ugandans living and working in Canada with the newly introduced East African Community Electronic Passports. The High Commission of Ottawa is also accredited to Cuba and The Bahamas.

The Directorate of Citizenship and Immigration Control informs the listed Passport Applicants whose e-Passports were applied for between January 2019 and December 2021 to collect them from their selected places of Pick up. Places of collection include Kyambogo Passport Collection Center (former Face Technologies) as well as Gulu, Mbale, and Mbarara Regional offices.
This should be done as soon as possible. You should ensure that you have your National ID to collect your e-Passport as they will only be issued to the owners themselves.

The Directorate of Immigration and Citizenship Control (DCIC) has opened an e-Passport enrollment center at the Uganda High Commission in Pretoria. This center will enroll Ugandans living and working in South Africa and surrounding countries including Botswana, Lesotho, Zimbabwe, Namibia, and Swaziland, with the newly introduced East African Community Electronic Passports.