MANDATORY DIGITIZATION OF CITIZENSHIP RECORDS AND ISSUANCE OF NEW CERTIFICATES
The Directorate of Citizenship and Immigration Control (DCIC) is creating an automated register of all registered and naturalized citizens to ease identification and to improve the credibility of information captured into the e-passport system.
As a result, all registered and naturalized citizens with manual certificates applying for e-passports must first submit their information online to undergo the digitization process as follows:
Step one: Submit application online https://visas.immigration.go.ug/#/apply
Step two: Generate and print payment slip of 100,000ugx upon submission of application
Step three: Pay in the bank
Step four: Submit hard copies of all previous passports with old immigration facilities and documents uploaded online to the citizenship
Step five: Upon receipt of approval feedback on submitted email, come to immigration with the approval letter for biometric capture and subsequent issuance of the Digital Certificate
PS: Always check for the status of your application at https://visas.immigration.go.ug/#/check and if application is deferred for any reason, respond to it as soon as possible for faster processing of your digitization application